Mick Hardy
2015-04-19T03:57:09Z
Every time I launch Swoopware it gives me the Cypres fired message and says to check the event log. I checked the event log, and all it says is

"Configuration System failed to initialize."

There is no error code or anything to research, and I am at the end of my expertise in this area. Can you please help?
Mick Hardy
2015-04-19T03:59:47Z
I've seen this issue before. I'm assuming the configuration file gets corrupted, possibly during a computer crash. I've moved away from configuration files with the version I'm currently working on.

You need to delete the "user.config" file from the following location for the current version of Sony Vegas. Only a few settings are stored in it so you won't lose anything important. Settings include recently used celebrations from the burn tab, and some language specific
settings like the name of the black video and the keys sent to DVD Architect. If you haven't changed them, it will pick up the default one's for you.
"C:\Users\Mick\AppData\Local\Sony_Creative_Software_In"

On my computer, the exact location is below but yours may differ depending on operating system, language and the version of Sony Vegas.
"C:\Users\Mick\AppData\Local\Sony_Creative_Software_In\Script_Domain_Path_vc ucme4f4bggofbga1ba1ktqycv4k3ls\Version_13.0_(Build_373)_64-bit"

You will need to turn on hidden files to see this location.

Apologies for the issue. I have a task logged to check for the error and offer to delete the configuration file but you'll have to do it manually for the moment. I have no idea what causes it but it's a Microsoft .Net problem.

Cheers. Mick.
Mick Hardy
2015-06-10T11:22:28Z
This issue has been fixed in TandemVids V2015.0.0.0 

The corrupt file is rebuilt using default settings and TandemVids is restarted.
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